From new products to new stores, it’s all about change
Our Distribution Services Team focuses on what Barclays looks like to the customer. It’s their task to communicate our new products, handle feedback from customers, increase customer and staff satisfaction and even manage the fitting out of new branches – delivering change is what they do best.
The roles centre on the customer experience, and walking a mile in their shoes. Everyone in the team is genuinely driven by the customer and how to keep them happy, and they’re given a lot of autonomy to do so. They draw from their experience in retail and come up with their own bright ideas.
Opportunities occur in business areas such as Business Intelligence, Branch Programme Office (impacting the Branch Network directly) and Branch Strategy. Roles include Product Managers, Project Managers/ Programme Managers, Design, Assessor roles (making sure our people are selling products properly) and Communications Managers.
